Error Messages on the Scrub Results Screen Error Messages on the Scrub Results Screen

Error Messages on the Scrub Results Screen

Scrub errors and warnings will continue to show on the Scrub/Eligibility results window even if you've addressed the underlying issue. To remove these warnings/errors you will need to clear and refresh the errors/warnings list. To clear and refresh the errors list you will re-run the Scrub/Eligibility task, in the results window scroll down and click the 'Clear All Participant Errors/Overrides' link. The window will refresh and then you'll want to click the 'Refresh Error List' link. Finally, you'll re-run the Scrub/Eligibility task and when you download the Scrub Errors/Warnings you should no longer see the error/warning.