Standard User Permissions:

  • May access modules based on permissions within their User Profile(s)
  • If given permissions by Designated Admin or Master User may Add or Delete Plans
  • May view Divisions within their Home or guest Divisions 

Designated User Permissions:
   **Can do everything that the Standard User can do as well as the following:

  • Access to Administrative Tasks Page
     *May Add, Delete, or Edit Standard Users as well as other Designated Admins permissions
     *May add and alter user Home and Guest Division permissions
     *May update Standard User's passwords
  • May update Plan Admins
     *On the Edit Plan screen or via upload.
  • May run reports
  • May upload company and plan alterations/additions 

Master User Permissions:
 **Can do everything that the Designated Admin can do as well as the following:

  • No Limitations to Edits/Updates
  • Access to Account Profile Page
  • Access to Divisions Page
    *Can add, delete, and move Companies to Divisions/Enable Divisions.

 

 
Below is an excerpt from our user guide.
We have bolded in red the list of items that require additional permissions added to a Standard User, a Designated Admin, or Master User Permissions.

**Please also note, that the standard user will only see the modules they are given access to.
 
General ftwilliam.com website features available after log-in: 

  • Wolters Kluwer Drop-Down Logo. 
    (It provides the following options (not all options may appear depending on your subscription with ftwilliam.com)
    • Home
    • Edit Profile
  • Company/Plan
    • Add Company
    • Edit Company
    • Delete Company
    • Add Plan
    • Edit Plan
    • Delete Plan
    • Plan Search
    • Upload Company/Plan Data
  • Batches
    • ACA
    • 5500 Batch/Workflow
    • 1099
    • DocPrint
    • PPA Restatement
    • 403(b) PPA Restatement
    • Batch Annual Notice
    • Batch 2017 RAL Amendment
    • Batch Hardship Amendment
    • Batch Welfare Restatement
    • Batch CARES Act Amendment
      Batch Claims Amendment
    • Online Annual Questionnaire
    • Annual Questionnaire
    • Census Worksheet
    • Portal Documents
  • ftwPortal Pro
    • View User Portal
    • Portal User Manager
    • Message Manager
    • Document Manager
    • Portal Document Batch
    • Portal User Edit Grid
    • Upload Portal Users
    • Download History
    • Portal User Help
    • Portal Manager
  • Reports
    • Company Data
    • List of Deleted Companies
    • List of Deleted Plans
    • Document Provisions by Checklist [Downloads entire document checklist for a particular plan type into Excel format.]
    • All Plans (Select Provisions) [Download into Excel basic information for all plans on the system (plan name, EIN, etc.)]
    • All 5500s (Select Provisions) [Option for current and prior year to download into Excel participant counts, total plan assets and more.]
  • Downloads
    • Blank Checklists
    • Blank Adoption Agreements for Prototype-Style Plans
    • IRS Letters for Pre-approved Plans
    • ftwilliam.com Signed Amendments for Pre-approved Plans
    • Print Blank GUST Documents
    • List of Approved Outside Trust Agreements - PPA
    • Plan Limit Table
    • Download Document Schema
  • All Portal User Messages
  • Administrative Tasks (Master/Designated Admin Users Only)
    • Portal/Workflow
    • Global Email Settings
    • Edit Module Admins
    • Portal Branding
    • Portal Correspondence
    • Edit Contact Types
    • Edit Document Classifications
    • Edit Folder List
    • View Portal Data Usage
  • Create Custom Checklist Edit Checks
  • Global Document Print Settings
  • SAR/AFN Print Settings
  • Defaults
    • SAR/AFN/8955-SSA Defaults
    • ZZZ-Defaults
    • Default Online Annual Questionnaire
    • Default Portal Document SplitZip File Format
  • Account Profile [Place for Master Admin User Only to update Company Profile.]
  • Logged in Users
  • Divisions [Place for Master Admin User Only to set-up containers which hold one or more companies (Plan Sponsors).]
  • Users [Set permissions for users, log-in and password information.]
  • View Online Usage Agreement
  • Support:
    • Help Center
    • Contact Us
    • Suggestion Box
    • User Guides [Provides access to all user guides for the various modules.]
    • Portal User Help
    • 5500 FAQs
    • Post PPA Reference Guide
    • Email and Tech Updates
  • TAG (Technical Answer Group) **By subscription only
  • Logout

 
https://www.ftwilliam.com/djKIumIZlvmjgBE599Eo3NuoAelU5LAzbx2Xs/help/Instructions/EFAST2UserGuide.html#Intro